Frequently Asked Questions

What is a Mix and Batch Kit?

A Mix and Batch Kit is a plant-based baking kit that is delivered to your door. Each month you will receive the pre-measured ingredients needed to create delicious home-baked treats.

You don't have to keep your pantry stocked or spend your time searching the grocery store for ingredients. We source the high quality ingredients and deliver the perfect amounts directly to you.

Whether you are new to baking, new to eating a vegan, egg-free, or dairy-free diet, or you just want to try some new recipes, everyone can experience something new.


What do I get with my subscription/What's in a Kit?

Each month you will receive:

-The dry ingredients needed to create two delicious home-baked treats. Each recipe will generally produce 12-24 servings.

-A simple, detailed instruction card for each recipe.


What do I need at home?

Each month you will need:

-Coconut oil** and water.

-Basic baking tools, i.e., a set of bowls, a cookie sheet, spatulas, etc.

Each month we will detail the tools required for the upcoming kit's recipes. They can be found at This Month's Kit. Please note that we do not send perishable products. If they will be required in a recipe, we believe that these products are better sourced locally to ensure that fresh ingredients are used.


What tools are required?

In general we recommend the following: a set of bowls, a measuring cup, a whisk, a spatula, cake or cupcake pans, a cookie sheet, and a knife or spatula for frosting. Each kit will identify the tools required to bake each recipe.

Our recipes are designed to be able to be made by hand and do not require any motorized tools.


What if I have a food allergy?

Unfortunately we are currently unable to accomodate food allergies or sensitivities.

While our kits only include plant-based ingredients, they are packaged in a multi-use kitchen facility that processes products that may contain milk, eggs, soy, wheat, seafood, crustaceans, peanuts, and tree nuts.


Are Mix and Batch Kits vegan/egg-free/dairy-free?

They are! Our recipes exclusively include plant-based ingredients.


Do I have to be an experienced baker?

Absolutely not! Although any skill level can enjoy our kits, they are designed to be incredibly easy to use and provide a perfect way for someone who is interested to get into baking.


When are kits sent out?

Kits are shipped around the 5th of every month.


When will my baking kit arrive?

Kits should arrive around the 10th of every month.


How do I cancel a subscription?

On your My Account page under Your Subscriptions, click Edit. On the Edit Your Subscription page, make sure that the subscription that you would like to cancel is selected. Click Cancel Subscription.


How do I skip a month?

On your Account page under Your Subscriptions, click Edit. On your Edit Your Subscription page, make sure that the subscription that you would like to skip is selected. Click Skip a Month.


When will I be charged?

When you first subscribe, you will be billed immediately. For subsequent months you will be billed on or around the 16th of the month before the box is sent.


What payment methods are accepted?

All major credit cards are accepted.


I haven't received my kit, what should I do?

If your kit has not arrived by the 15th, please contact us at support@mixandbatch.com .


Can I send a Mix and Batch Kit as a gift?

Yes! We are sure that the recipient will love it!

New subscription gifts will act as normal subscriptions (they are setup to auto renew). The renewal will be under the gift giver's name and credit card, but the gift recipients address will need to be entered as the shipping address.

At checkout, the gift giver will be able to choose whether he/she would like a reminder email about their gift subscription renewal (which is sent 3 days prior to the renewal date).


Where can boxes be shipped?

Currently we are only able to ship our kits to addresses in the United States.


What is a kit's shelf life?

We recommend a shelf life of 3 months before baking, but if stored properly the baking mixes can last for up to 6 months.


Any other questions?

Contact us at support@mixandbatch.com .


**Note** 

The coconut oil required for these recipes is standard coconut oil. Coconut oils that are marketed as "always liquid" WILL NOT work in these recipes. If you are unsure about the coconut oil that you have, place it in your refrigerator. If it solidifies, you have the right stuff!